Return Policy

At DYNAVARIS, we are committed to delivering premium quality products and a seamless customer experience. If your purchase does not fully meet your expectations, we are here to assist you with a transparent and efficient return process.

Please review the policy below to understand eligibility requirements, timelines, and how to request a return.

Policy Overview

• 30-day return window
• Items must be unused and in original condition
• Proof of purchase required
• Refunds processed to original payment method

1. Refund Eligibility

To qualify for a refund, items must:

• Be unused, unworn, and in the same condition received
• Include all original packaging, accessories, and documentation
• Not show signs of damage caused after delivery
• Be accompanied by a valid receipt or order confirmation

2. Time Limits

Returns must be initiated within 30 calendar days of the delivery date. Requests submitted after this period may not be eligible for refund or exchange.

Once your return is approved, the item must be shipped back within 7 days to ensure processing.

3. How to Request a Return

1. Contact our Customer Support team with your order number and reason for return.
2. Wait for return authorization and shipping instructions.
3. Package the item securely in its original packaging.
4. Ship the item using a trackable shipping service.

Returns sent without prior authorization may not be processed.

4. Refund Processing

After receiving and inspecting your returned item, DYNAVARIS will notify you of approval or rejection. Approved refunds will be processed to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the return is due to a defective or incorrect item delivered by us.

5. Exceptions

• Customized or personalized items
• Final sale or clearance products
• Gift cards or digital products
• Items damaged due to misuse or improper handling

Customer Service

Our support team is ready to assist you with any questions regarding returns or refunds.

Email: [email protected]
Response Time: Within 24–48 business hours
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT)